Terms and Conditions

  1. APPLICABILITY
    1. These Terms and Conditions apply to all applications, agreements and other (juristic) acts between THE ORGANIZER and BUYER regarding Exhibition.
    2. Deviations from these Terms and Conditions are only valid if they are explicitly agreed upon in writing between THE ORGANIZER and BUYER and will only apply to the Agreement specifically referred to.
    3. In the event that one or more stipulations of the Agreement to which the Terms and Conditions apply deviate(s) from the Terms and Conditions, the stipulations of the Agreement shall prevail, unless the relevant stipulation of the Agreement expressly states otherwise.
    4. The Terms and Conditions also apply to activities and (juristic) acts of third parties engaged by THE ORGANIZER for the purpose of the Agreement.
  2. CHARACTER OF THE EXHIBITION, RESERVATION OF RIGHTS AND FORCE MAJEURE
    1. The Exhibition is organized by HTDC primarily for promotion and networking purposes in the field of healthcare and medical tourism industry. BUYER understands and agrees that its presence, in the broadest sense of the term, must suit such purposes.
    2. THE ORGANIZER reserves the right, in its sole discretion, without prejudice to THE ORGANIZER’s other rights and without any liability towards (Co-)BUYER(s), to dissolve or annul an Agreement within two weeks after the date of the Agreement, for instance in case it questions the suitability of the            (Co-)BUYER(s) for the Exhibition concerned or if the applicant has an outstanding balance on accounts due to THE ORGANIZER and/or its affiliated companies.
    3. At all times THE ORGANIZER reserves the right to make changes in the time schedule, dates, duration, venue, location and concept of the Exhibition, if such changes are in the best interest of the Exhibition to be determined by THE ORGANIZER in its sole discretion.
    4. Should any circumstances arise which prevent THE ORGANIZER from organizing the Exhibition as scheduled, THE ORGANIZER may terminate the Agreement without the obligation to BUYER to refund any amounts already paid. The following circumstances may for instance occur: the premises where the Exhibition is to be accommodated are destroyed or damaged, the Exhibition fails to take place as scheduled, or is relocated or interrupted and discontinued, or access to the premises is prevented or interfered, by reason of any strike, lockout, injunction, act of war, act of God, emergency declared by any government agency, or for any other reason beyond the reasonable control of THE ORGANIZER. In the event of such termination, THE ORGANIZER shall not be liable for any and all damages and claims for damages, without prejudice to the cancellation policy as set out in article 8.
  3. UNDERTAKINGS
    1. BUYER undertakes that Co-BUYER(s) and both BUYER’s and Co-BUYER(s)’s personnel, delegates, appointees, contractors or any other any person who works in their service, or is employed under civil law or in any other form whatsoever in connection with the Exhibition, are fully familiar with these Terms and Conditions and will comply.
    2. BUYER undertakes and warrants that both BUYER and Co-BUYER(s) have obtained the requisite (local) licenses, permits and other approvals and fulfil the requirements of the relevant legislation for legitimate participation in the Exhibition, including – without limitation – requirements with regard to their personnel, delegates, appointees, contractors or any other any person who works in their service, or is employed under civil law or in any other form whatsoever in connection with the Exhibition. 
  4. ASSIGNMENT OF SPACE AND PRIORITY POINTS
    1. Assignment of space at the Exhibition will be determined by THE ORGANIZER using a priority points system. THE ORGANIZER’s Priority Points System is set out in a separate document which will be made available to BUYER upon request.
    2. Dimensions and locations are assumed but not guaranteed to be accurate. THE ORGANIZER reserves the right to make modifications or relocate BUYERs in order to meet (safety) regulations, the (legitimate) needs of the (other) BUYERs, the Exhibition Venue operator or in case the organization or circumstances of the Exhibition requires THE ORGANIZER to do so. THE ORGANIZER has no obligation to inform BUYER of any changes in the floor plan, layout or assignments other than with regard to the space allocated to the BUYER.
    3. The assignment of space or any necessary modifications therein made by THE ORGANIZER is binding on the BUYER.
    4. As soon as it becomes clear that the BUYER will not claim (part of) the assigned space, THE ORGANIZER has the right to use the relevant space for other purposes, including the right to assign it to another BUYER, without prejudice to THE ORGANIZER’s right to (partially) terminate the Agreement without warning or notice of default and THE ORGANIZER’s other rights in such situation. This clause will not affect the obligation of BUYER to pay the full Exhibition Fee, nor shall it affect the right of THE ORGANIZER to retain the whole or any part of the amounts already received.
  5. REGISTRATION OF DELEGATES
    1. All of BUYER’s staff attending the Exhibition must register and send the personal documents and/or information as the ORGANIZER requests.
  6. INSTALLATION, USE AND DISMANTLING
    1. BUYER shall install, use and dismantle its belongings only during the hours and dates as indicated by THE ORGANIZER and in accordance with all rules and regulations and relevant safety and environmental legislation. BUYER shall ensure that the space is being left in the same proper state as it was at the beginning of BUYER’s occupation and shall be liable for any (extra/cleaning) costs necessary to bring it in accordance with that state. 
    2. BUYER shall appoint one person to be its representative, with authorization to enter into service agreements as are necessary for the installation and dismantling of (space and Exhibition) materials and the provision of other services, for which BUYER will be responsible. Besides, (at least) one person on behalf of BUYER shall be present during the installation, opening hours and dismantling, who shall be responsible for installation, use and dismantling.
    3. The Buyer shall be solely responsible for the security, maintenance, and condition of all equipment, materials, and supplies brought to the venue. The Organizer shall bear no responsibility or liability for any loss, theft, damage, or deterioration of the Buyer’s property, including but not limited to equipment, whether occurring before, during, or after the Event or Exhibition.
  7. FEES, INVOICING AND PAYMENT
    1. THE ORGANIZER charges an Exhibition Fee. Besides, if applicable, BUYER may order additional goods and services from THE ORGANIZER under the Agreement for which BUYER shall be charged as well. 
    2. Amounts mentioned in the Agreement are in Euros.
    3. Payments must be made at the latest on the due date of the relevant invoice(s), unless indicated otherwise.
    4. BUYER is (automatically) in default after the expiry of any payment period, without any demand, notice of default or judicial intervention being necessary. If BUYER is in default, THE ORGANIZER may cancel space and assign it to another BUYER without any rebate or allowance to the defaulting BUYER, without prejudice to THE ORGANIZER’s rights to demand immediate payment of the entire outstanding amount, and without prejudice to THE ORGANIZER’s other rights in such situation. In case of default, BUYER is liable for the payment of THE ORGANIZER’s actual collection costs (including all legal fees and court fees) and not entitled to a refund of any amounts already paid.
    5. THE ORGANIZER is entitled to set off payments made by a BUYER first of all against any outstanding debts of BUYER to THE ORGANIZER and/or its affiliated companies.
  8. CANCELLATION
    1. If BUYER wishes to cancel the Stand ordered under the Agreement, it shall send a request to this effect in writing to THE ORGANIZER. In principle, THE ORGANIZER will grant such request, on the condition that BUYER pays the cancellation fee, which shall be calculated as set out in the specific arrangements below.
    2. If a cancellation request is received by THE ORGANIZER on or after the cancellation deadline, no refunds will be issued. In such cases, BUYER is obliged to effect immediate payment of any unpaid portion of the Exhibition Fee. Failure to do so will bar BUYER from future THE ORGANIZER events until the debt is paid. In the event of cancellation, THE ORGANIZER reserves the right to use the cancelled, including assigning the space to another BUYER without any rebate or allowance to the cancelling BUYER. 
    3. The cancellation fee shall be calculated as follows:
      1. In case of cancellation received prior to 20 April 2025: the cancellation fee shall be 50% of the total Fee; 
      2. In case of cancellation received between 20 to 30 April 2025: the cancellation fee shall be 70% of the total Fee; 
      3. In case of cancellation received on or after 30 April 2025: the cancellation fee shall be 100% of the total Fee.
      4. Note:  In the event of any change to the scheduled dates of the Exhibition or Event for any reason, the Organizer will notify the Buyer of revised terms regarding cancellation fees. The updated conditions will supersede previous cancellation terms and shall become effective upon notification.
  9. DISCOUNT POLICY
    1. In the event that the Buyer has received any form of discount for reserving a Stand/Space, and for any reason— including but not limited to contract cancellation or refund of any amount paid to the Organizer—such discount shall no longer be valid. The Organizer reserves the sole right to determine whether to reinstate the discount or to charge the full standard rate. No additional or alternative discounts shall be applicable under these circumstances.
  10. LIABILITY FOR DAMAGES
    1. In the event that the Buyer, or any of its representatives, employees, contractors, or affiliates, causes any physical damage to the venue, equipment, or property, or incurs financial damage—whether directly or indirectly, and whether intentional or unintentional—during the Event or Exhibition, the Buyer shall be held fully responsible for such damage.
    2. The Organizer shall assess the extent of the damage and determine the associated costs required for repair, replacement, or financial restitution. The Organizer will provide the Buyer with a written notice detailing the nature of the damage, the estimated or actual cost of repairs or compensation, and the timeframe within which payment must be made.
    3. The Buyer hereby agrees to remit full payment for such costs within the specified period indicated in the Organizer’s notice. Failure to comply may result in legal action, additional charges, or exclusion from future events organized by the Organizer.
    4. The Buyer explicitly waives any right to dispute, challenge, or object to the Organizer’s assessment or determination of damages and associated costs, and accepts the Organizer’s decision as final and binding.
    5. This clause applies to damages occurring at any point from the beginning of setup to the conclusion of dismantling activities related to the Event or Exhibition.
  11. ASSIGNMENT OF RIGHTS AND CO-EXHIBITING
    1. BUYER shall not have the right to (partially) assign its rights under the Agreement to third parties, except with the explicit prior authorization in writing from THE ORGANIZER, to be laid down in the Agreement.
    2. THE ORGANIZER may assign this Agreement, including all rights and obligations hereunder, at any time to any of its affiliates or to any entity acquiring substantially all of THE ORGANIZER’s assets. Subject to this clause, this Agreement is binding upon and is for the benefit of the parties and their respective successors and assigns. THE ORGANIZER will inform BUYER in writing of such a transfer of rights and obligations.
    3. Co-BUYER(s) shall be indicated on the Exhibition Contract with full company details as requested by THE ORGANIZER. BUYER shall be jointly and severally liable for all of Co-BUYER(s)’ obligations, acts and omissions in connection with the Exhibition.
    4. All communications from THE ORGANIZER and/or its assigned suppliers shall be to BUYER only. BUYER is responsible for all communications to their Co-BUYER(s), suppliers, subcontractors etc.
  12. CONFIDENTIALITY
    1. Each of the parties (a “Receiving Party”) shall keep in strict confidence the (commercial) terms of the Stand Booking Contract Form, and all other information of a confidential and/or business-sensitive nature of the other party (a “Disclosing Party”), and shall not release, disclose or divulge any such confidential information without the prior written consent of the other party. A Receiving Party may only use and copy such confidential information as is necessary to carry out its activities contemplated by the Agreement (but subject to the provisions thereof) and for no other purpose. A Receiving Party may disclose confidential information to its employees, personnel, subcontractors and representatives on a “need to know basis”, provided that it shall first instruct such employees, personnel, subcontractors and representatives to maintain the confidentiality thereof. Confidential Information shall not include information that: (a) is or becomes a part of the public domain through no act or omission of the Receiving Party; (b) was in the Receiving Party’s lawful possession prior to the disclosure and had not been obtained by the Receiving Party either directly or indirectly from the Disclosing Party; (c) is lawfully disclosed to the Receiving Party by a third party without restriction on disclosure; (d) is independently developed by the Receiving Party; or (e) is required to be disclosed pursuant to a statutory provision or a duly given order by a public body. 
    2. Parties shall see to it that the confidentiality obligations as intended here are complied with by its staff, agents and agencies, as well as any Co-BUYER, including Co-BUYER’s staff, agents and agencies.
  13. APPLICABLE LAW AND COMPETENT COURT
    1. The Agreement, these Terms and Conditions and any rules and regulations applicable between THE ORGANIZER and BUYER are solely governed by and construed in accordance with the Sultanate of Oman`s law.
    2. Disputes between the parties resulting from or otherwise connected to the Agreement and/or these Terms and Conditions, including but not limited to disputes that are only deemed to be such by one of the parties, shall be resolved as much as possible by consultation. Any dispute not resolved by the parties can solely be brought before the competent court in Oman, unless THE ORGANIZER decides to initiate legal proceedings against the BUYER before the competent court in the country / place of business of BUYER.
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