The 5th International Health Congress of Islamic Countries

Page Title: Role of Quality Management & Accreditation in medical tourism

Role of Quality Management & Accreditation in medical tourism

By Temos International in cooperation with
Health Tourism Development Center of Islamic Countries (HTDC), SarirSalamatMaham, and Tritapp

Date of event: 25August 2021and 26 August 2021
Time of event: 14:00- 18:00 PM (Iran Time)/ 11:30 AM- 15:30 PM (German Time)
Event tools: onlinePresentation, Discussion, Evaluation and feedback

Training schedule:

Day 1: 25, August

DescriptionTime
Introduction and opening remarks
Panel members,
Dr. Claudia Mika, Founder & CEO Temos International
14:00 – 14:15
International understanding of quality and quality management in international healthcare14:15 – 14:45
International accreditation: What? Why? How?14:45 – 15:30
Questions and answers – discussion (participants, speaker, panel members)15:30 – 16:00
Break16:00 – 16:30
Patient safety key elements: Hospitals, facilitators and patients’ perspective16:30 – 17:00
Patient experience as key of operational effectiveness17:00 – 17:30
Summary: Today’s patient needs and how accreditation can be used for quality improvement but also marketing and branding17:30 – 17:45
Iranian experience on quality improvement of private and public healthcare sector Questions and answers – discussion (participants, speaker, panel members)17:45 – 18:00

Day 2: 26, August

DescriptionTime
opening remarks& summary of previous presentation Panel members, Dr. Claudia Mika, Founder & CEO Temos International14:00 – 14:15
International standards in medical tourism and international medical travel market and business models for medical centers and medical travel coordinators14:15 – 14:45
The New role of International Patient Executive during and after the pandemic14:45 – 15:30
Questions and answers – discussion(participants, speaker, panel members)15:30 – 16:00
Break16:00 – 16:30
Today’s patient needs, legal, cultural sensitivity, ethical aspects and patient experience16:30 – 17:00
Summary: Role of standards in medical tourism
Iranian experience on quality improvement of private and public healthcare sector
17:00 – 17:30
Questions and answers – discussion (participants, speaker, panel members)17:30 – 18:00